Shipping policy
SHIPPING POLICY
Thank you for shopping with Luma Living.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Shipping Times
Delivery times vary depending on the product, supplier location, and destination. Most orders are delivered within 5–15 business days.
Shipping Destinations
We currently ship to Canada and the United States.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email when available.
Shipping Delays
Delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, customs processing, carrier delays, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Luma Living is not responsible for orders shipped to incorrectly provided addresses.
Questions
If you have any questions regarding shipping, please contact us at:
Luma Living